Exclusive Coach Hire and Maintenance, Midrand, Gauteng, South Africa  :  Terms & Conditions

 

Terms & Conditions

 

TERMS & CONDITIONS OF COACH HIRE

Quotations
• Quotation - subject to availability of coaches.
• Quotations are valid for 30 days from date of request
• Quotation excludes all entrance fees, guide, driver's meals + accommodation
• Quotation includes : Services of a professional driver; diesel; toll fees (only within South Africa); passenger liability insurance
• Prices are subject to change without notice.
• Fuel levies may be added should fuel price increase unexpectedly. Fuel levies will fluctuate with diesel price

Confirmations
• To Confirm a booking quotation needs to be signed and faxed/emailed back to us
• 20% deposit will secure your booking

Invoices/Payments
• Full amount to be paid BEFORE THE COACH DEPARTS OUR DEPOT into the following account:
(and email or fax proof of payment to us)
Account name : COACHMAN
Account Details : FNB, North Rand (Branch No. 25-08-55), Acc. No. : 62011874056
• Person who books the coach is liable in person for the payment thereof
• All required information for invoices must be supplied on confirming the coach ie. VAT number; postal address; accounts person responsible etc
• RD Cheques : Person/company booking the coach is liable for bank charges as well as lawyer fees incurred in the collection of the money
• Preferred payment method is by Electronic Funds Transfer (EFT)
• Should payment be made by a cheque it needs to be paid 10 days prior to commencement to ensure clearance thereof

Cancellations/Refunds
• Cancellations must be in writing
• If you cancel within 30 days of trip, you will be held liable for a 20% cancellation fee.
• Cancellation within seven (7) days of trip full amount will be levied.
• Full cancellation fee once the coach has left the depot
• Refunds will be at the discretion of Coachman management
• Bank charges will be levied on refunded amounts

Coaches
• We do NOT allow any sticker branding on our coaches
• Should there be any damages to our coaches due to passengers on board eg broken/torn seats; curtains off rails, broken toilet doors the person/company who booked the coach will be held liable for replacement/repair
• Any bodily excretions left on the coach by the passengers will be cleaned and an invoice will be sent the person/company who booked the coach

Drivers
• Driver's meals (breakfast, lunch & dinner daily) and accommodation (single room) are for you to arrange and pay for
• Driver's must also get meals whilst they are traveling on the road en-route to destination
• Please advise Coachman office where the driver's accommodation has been booked

General
• NO smoking is allowed on board.
• No alcohol is allowed to be consumed on board
• All relevant information pertaining to the trip ie time and address of collection; destination address, name and cell number of contact person and maps must be sent to our office timeously
• Coachman is not liable for any incorrect details supplied to us by the client resulting in delays or complaints from the passengers
• Extra services not on the itinerary will be charged accordingly
• We do not collect/deliver guides unless under prior arrangement when included in the quote
• If a coach has been booked for only a transfer and the coach is delayed at the pick up by more than two (2) hours a surcharge will be levied
• Should there be more than one (1) pick up point and we were not advised thereof to include in quotation an extra charge will be made

 

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